Caring In Stoke-on-Trent And Staffordshire

​​​​​​​​​​​Welcome to the Carers Hub, a single point of contact for carers and their families in Staffordshire and Stoke-on-Trent. We are here to improve the lives of carers of all ages through support, advice, information and training.

In the 2011 census approximately 27,000 people in Stoke-On-Trent (11% of the population) identified themselves as providing unpaid care - approximately 800 of these were young carers.​

The same census highlighted just under 90,000 people in Staffordshire providing unpaid care, with a further 2,000 young carers.

The hub exists to ensure that all carers are aware of and have access to a wide range of support services designed to ease their caring responsibilities and enjoy what life has to offer outside these.

If you provide regular care to a friend, family member or neighbour in Stoke-On-Trent or Staffordshire you may be eligible to access a wide range of support services to help you in your caring responsibilities as well as in your life outside.

Find out how we can support you​ with your caring responsibilities and your life outside. ​​

Our Core Values

  • Putting Carers at the heart of our service : Our mission is to improve the lives of all carers and their families through personalised advice and support. This means we will listen to you and help you identify your needs in order to involve you in the design of services and workshops
  • Working in Partnership ​: We will work with recognised and trusted local partners such as Crossroads, the Stroke Association, Alzheimer’s Society, Stoke City FC and The Dove Service.

Ways to get in touch

Face-to-face: Call in to one of our offices​.

Call us: 0330 1231937 We’ll be available on the telephone Monday to Friday 9am – 5pm (Wednesday 9am – 8pm) and Saturday 9am – 12.30pm for help, advice and support.

Email us:​

We deliver the service from our two main locations in Stafford and Stoke-on-Trent as well as through our Community Venues in the two regions.​​