We are a commissioned service that works on behalf of Staffordshire County Council, Stoke-on-Trent City Council and the NHS. We offer a free service that carers can access, when they need support. We opened in October 2015 and have been supporting carers, as young as five, ever since.
The Carers' Hub is part of the PeoplePlus group's community services, which empowers people with a range of support needs, to lead independent lives.
Information, advice and guidance through our trained triage advisors, who can point you in the direction of the right support, without the stress
A call within seven days of receiving a referral
A full assessment (if required) within 14 days of referral
Personalised plan of support
An assessment for use of the Personal Wellbeing Budget
An electronic welcome and Carers' Hub E-Bag
Support with contingency planning
We also have a range of carer groups available, a link to the calendar can be found below.
The Carers' Hub aims to support carers across the region to access a one stop shop for advice and support. We endeavor to be the listening ear and the supportive hand for carers seeking guidance.
You can drop in to see us face to face at our office locations and you can also visit us at any of our events across the county.
The Carers' Hub,
The Bridge Centre,
Birches Head Road,
Stoke on Trent,
Log Cabin 18b
Dunston Business Village