ABOUT US

We are a commissioned service that works on behalf of Staffordshire County Council, Stoke-on-Trent City Council and the NHS. We offer a free service that carers can access, when they need support. We opened  in October 2015 and have been supporting carers, as young as five, ever since.

The Carers' Hub is part of the PeoplePlus group's community services, which empowers people with a range of support needs, to lead independent lives. 

WE OFFER

• Information, advice and guidance through our trained triage advisors, who can point you in the direction of the right support, without the stress

• A call within seven days of receiving a referral

• A full assessment (if required) within 14 days of referral

• Personalised plan of support

• An assessment for use of the Personal Wellbeing Budget

• An electronic welcome and Carers' Hub E-Bag

• ICE card

• Support with contingency planning

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We also have a range of carer groups available, a link to the calendar can be found below.

OUR OFFICES

You can drop in to see us face to face at our office locations and you can also visit us at any of our events across the county.

​​​​​​​​​​​​Stoke-on-Trent

The Carers' Hub, 
The Bridge Centre, 
Birches Head Road, 
Stoke on Trent, 
ST2 8DD

The Carers' Hub,
SG Offices,

Madford Retail Park, 
Foregate Street, 
Stafford, 
ST16 2QY